TERMS & CONDITIONS
Payments
CANCELLATION
Balances are required to be paid within 7 days of receiving the invoice which includes a non-refundable deposit of 50% of the quoted amount.
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Please note if your invoice is not paid prior to the event as per our conditions, your booking is NOT confirmed, and your date can be booked by another party. In this instance a courtesy email will be sent to you inform you that your date is no longer available.
Overdue invoices will incur an additional charge for which you are liable to pay the amount of 7.5% per day of your total invoice owing following the event.
Additional charges will be invoiced after the event if more time is needed with payment required immediately.
By confirming your booking you are accepting these terms and conditions.
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A full refund minus deposit will be given if your event is cancelled 20 days or more from the date of your event.
Please note NO refund will be given for cancellation under 20 days. In the instance where payment has not been received prior to the event, a cancellation fee of $100 will be charged.
As you can appreciate, we may have turned away clients due to your booking being confirmed and may not be able to recover the loss.
We do understand from time to time, there can be emergency situations that are out of your control where you may need to cancel, so please get in touch so we can discuss this.
In the extreme event that our artist would need to cancel (eg: Positive RAT test for Covid19 etc), we will endeavor to give you as much notice as possible and a full refund will be given plus a discount for your next booking you make with us.